Shipping & Returns

Free Shipping for All orders to all over the world.
Constraints and delays
We expect shipping delays and encourage you to place orders as early as you can. Like many companies, Brooks is affected by global supply chain issues related to COVID-19. Our shipping carriers are experiencing delays, and we appreciate your patience if your order arrives later than expected.
Our elves are hard at work
We work hard to process your orders so your gifts get out the door as quickly as possible. But, even the elves need a break, which is why our last day to ship is 12/22 to get gifts under the tree by Christmas.
Shipping facility closures:
Please note that our distribution centers and offices are closed on the following days. Orders placed on these days will ship on the next business day:
December 24th, 2021
December 25th, 2021
December 31st, 2021
January 1st, 2022
Processing time
We begin processing orders quickly, so we are unable to make changes after an order is submitted. Orders placed by 12PM EST will be shipped same day. If the item you ordered is not in stock or will be delayed, we will email you with an update on the status of your order. Your credit card is only charged when your order ships.
Shipping destinations
Shipping is available to all over the world. (all 50 states and U.S. territories) and APO/FPO addresses. Shipping to P.O. Boxes, APO/FPO/US Territories, or Puerto Rico must be completed through the USPS and cannot be expedited.
For availability outside the U.S. please visit one of our International websites.

At Naot, we are passionate about creating a better world by making people feel comfortable. In 1942 when the members of a small collective farming community in Israel’s Hula Valley began making shoes in a one-room workshop on Kibbutz Naot Mordechai, the idea that years later their shoes would be worn around the world was unimaginable. What started as the simple notion that one is most beautiful when one is comfortable, has not only evolved Naot into a worldwide brand, but a way of life. We call them shoes of peace, each pair is a product of collaboration. Crafted by hand through the combined efforts of people from different cultures and backgrounds, Naot shoes are ethically made using sustainable methods with materials of the highest quality. Fine Italian leathers and our signature insoles combined with advanced designs, make for an unparalleled combination of quality, fashion and comfort. Naot’s uniquely engineered insoles are made of natural cork and latex and lined with a supple suede lining, creating a flexible and shock absorbing base of superior support that is designed to replicate the shape of one’s foot, much like a footprint left behind in the sand. Your feet work too hard… Allow them to soak in the oasis that is a pair of Naots!

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